The price is based on your shipping address, your package’s weight and size, and the shipping speed you choose. It also includes a small service fee, which covers our secure platform and support, making it quick and easy to get your item back.
Where can I see the price? Click “Ship my item back” in the email letting you know your item was found. Enter your shipping details, then click “Review order” to see the shipping options and prices for your address. Got a text instead? Open the link and follow the same steps.
Still stuck? We’d be happy to help. Contact us with your details and anything you’ve tried so far.