Not picked up by the courier yet? Contact the hotel (or the location where you left your item) and ask them not to give your package to the courier. Then contact us with your details, and we’ll help cancel the shipment and set up a new one. This is usually the cheapest fix.
Already on its way? Contact the courier and ask them to change the address. You can find their details in your tracking email. The courier may charge a fee, depending on where the new address is.
Need help with that? Contact us with your details and anything you’ve tried so far.