What if I'm not at home when my package arrives?

In most cases, the courier will leave your package at your address.

Chose signature on delivery? If you’re not there to sign, what happens next depends on your courier:

  • UPS may try to deliver it again or send your package to a nearby pickup location, such as a local store, on the next business day.
  • USPS will hold your package at your local post office. They may not leave a notice.

Check your tracking for details on where to pick it up.

What if it can’t be delivered at all? This is rare. If we hear about it in time, we may ask the courier to hold your package for a limited time so you can pick it up at their nearest location. That way, it won’t be returned.

Still stuck? We’d be happy to help. Contact us with your details and anything you’ve tried so far.

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