I already picked up my item. Is there anything else I should do?

Yes, one quick step will stop the shipping reminder emails. Click “I want to pick up my item” in the email letting you know your item was found. On the page that opens, click “I want to pick up my item” again. Got a text instead? Open the link and follow the same steps.

Still stuck? We’d be happy to help. Contact us with your details and anything you’ve tried so far.

Did this answer it?

Didn't find it? Tell us what happened.

Send us the hotel, the dates, and what you left behind. We take it from there.

Contact us