- I've submitted a lost item report. Why haven't I heard back?
- I need an update on my lost item. What should I do?
- How do I report a lost item?
- I left my stuff behind. How do I get it back?
- I got an email saying my item wasn’t found. What should I do?
- I got an email saying my item wasn't found, but the hotel says they have it. What should I do?
- How do I add more details to my lost item report?
- I found my item. Do I need to let you know?
Lost item status
Didn't find it? Tell us what happened.
Send us the hotel, the dates, and what you left behind. We take it from there.