Haven’t submitted a lost item report yet? Go to the lost item report form to report your lost item.
No email or text yet? The hotel (or the location where you left your item) still needs to review your report. See I’ve submitted a lost item report. Why haven’t I heard back? for what to expect.
Got an email or text saying your item was found? Open it to choose what happens next. You can ship it back, pick it up, say you don’t want it, or let the hotel know it isn’t yours.
Have questions about the item itself? Contact the hotel. Since they have it, they can answer questions about it.
Already shipping your item? You’ll get an email with your tracking number once the hotel prints your shipping label, and another once your package is on its way.